SimbaSlots Online Casino Privacy Policy

At Simba Slots, we are committed to protecting your personal data and respecting your privacy at every stage of your journey with us. SimbaSlots Online Casino is operated by Jumpman Gaming Limited, a company registered at La Corvee House, La Corvee, Alderney, Channel Islands GY9 3TQ, and we hold licences from the UK Gambling Commission (39175) and the Alderney Gambling Control Commission. This privacy policy explains how we collect, use, store, and safeguard your information whenever you interact with our website, our simbaslots casino app, or our customer support channels.

Information We Collect

We collect several categories of information to provide you with a safe and enjoyable gaming experience. When you complete a simba slots register process or create a simbaslots casino login, we gather your name, date of birth, address, email, phone number, and payment details. Our Simba Slots platform also records information you provide when contacting our support team or participating in promotions.

• We collect identity verification data, including proof of age and address, to comply with our licensing obligations
• We gather financial information related to your simbaslots deposit and simba slots withdrawal activity, including payment card details, PayPal, Skrill, or Neteller account information
• We record your gaming activity, including bets placed on slots, live casino games, and other titles
• We track technical data such as your IP address, browser type, and device information when you use our simbaslots casino app or simba slots app
• We log communications you send us via email, LiveChat, or through complaints@jumpmangaming.com

How We Use Your Information

We use the information we collect to operate SimbaSlots Online Casino securely and in accordance with our regulatory obligations. This includes verifying your identity, processing your simba slots deposit and simba slots withdrawal requests, and preventing fraud or underage gambling. Our SimbaSlots team also uses your data to communicate important account updates, respond to enquiries, and manage responsible gambling tools, including deposit limit requests sent to keepitfun@jumpmangaming.com.

We may also use your data, where you have consented, to send you information about promotions such as our simbaslots bonus offers, simbaslots free spins, or a simbaslots promo code. You can withdraw this consent at any time by adjusting your marketing preferences in your account or contacting our support team.

Legal Bases for Processing

• We process your data to perform our contract with you when you use our services
• We process data to comply with legal and regulatory obligations under our licences
• We process data based on your consent for marketing communications
• We process data where we have a legitimate interest in preventing fraud and ensuring platform security

Cookies and Tracking Technologies

Here at Simba Slots, we use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse how you use our website. Cookies also help us recognise you when you return to complete a simbaslots login or simba slots casino login, so you do not need to re-enter information unnecessarily. You can manage cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of our site.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties who help us operate SimbaSlots Online Casino, including payment processors, identity verification providers, game providers, regulatory authorities, and fraud prevention agencies. Our SimbaSlots team ensures that any third party we work with is bound by strict confidentiality and data protection obligations.

• We share data with payment providers to process your simbaslots deposit and withdrawal transactions
• We share data with regulators, including the UK Gambling Commission and the Alderney Gambling Control Commission, as required by law
• We share data with fraud prevention and anti-money laundering services to protect our platform
• We may share data with law enforcement agencies where legally obligated to do so

Data Security

We at SimbaSlots take data security seriously and implement industry-standard encryption, secure servers, and access controls to protect your personal and financial information. Our internal procedures include regular security reviews and staff training to ensure your details remain protected whether you are placing a bet, enjoying our simbaslots live casino games, or managing your account settings.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, regulatory, and accounting requirements. If your account remains inactive, we may apply a maintenance process in accordance with our terms, but your data will continue to be stored securely until it is no longer required or you request deletion, subject to our legal obligations.

Your Rights

Choose Simba Slots - we respect your rights over your personal data and are committed to giving you control over how it is used. Depending on your jurisdiction, you may have the following rights:

• You have the right to access the personal data we hold about you
• You have the right to request correction of inaccurate information
• You have the right to request deletion of your data, subject to legal retention requirements
• You have the right to object to or restrict certain types of processing
• You have the right to withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, you can contact our support team via email or LiveChat, and we will respond promptly in accordance with applicable data protection laws.

Age Restrictions and Excluded Jurisdictions

Our services are intended only for individuals who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and if we become aware that we have inadvertently gathered such information, we will delete it promptly. Additionally, our services are not available to residents of certain restricted countries, and we take reasonable steps to prevent access from these regions.

Third-Party Links

Our website and simbaslots casino app may contain links to third-party websites, including payment providers and game developers. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes through our website or via email, and we encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise any of your rights, please contact us using the details below. Our support team is available via LiveChat between 9am and 4pm, Monday to Friday, or by email, with responses typically provided within two business days.

• General support: support@jumpmangaming.com
• Complaints: complaints@jumpmangaming.com
• Responsible gambling and deposit limits: keepitfun@jumpmangaming.com